CRM Management Services
CRM (Customer Relationship Management) management involves overseeing and optimising the systems used to track and analyse customer interactions.
There are many great CRM systems available to businesses, from simple solutions to those built with AI functionality. Ghost Enterprises will help you find a suitable fit for your business as well as manage the set up, logins and licenses.
CRM Management
At Ghost Enterprises we can host your CRM system on our cloud servers, so whether your team needs access working in or away from the office, they can connect to your companies CRM system anywhere with an internet connection.
As part of our CRM management solution, Ghost Enterprise will also maintain and manage all licences, so anytime you get a new starter or leaver, Ghost will take care of it for you. We can also help you by managing all updates and backups, so you’ll always have access to your businesses valuable data.
Frequently Asked Questions
What is CRM Management?
CRM (Customer Relationship Management) management involves overseeing and optimising the systems used to track and analyze customer interactions. As your IT support company we can help you manage the set up and licencing for your CRM, providing valuable 1st line support.
We don't know what CRM is most suitable for our business, can you help?
Yes, finding the right CRM is a complex task. We partner with a number of CRM providers so can provide CRM consultancy to help you find the right fit for your business requirements
We would like a bespoke CRM, can you help us?
CRM systems aren’t out of the box solutions, you can build them around the requirements of your business, so it’s always important to discuss business objectives before looking into possible CRM systems. We work with a number of CRM providers so are likely to find a solution for you.