IT Services & Solutions in Essex
At Ghost Enterprises, we pride ourselves on being a trusted Managed Service Provider (MSP) with a wealth of experience and expertise in delivering a wide range of bespoke IT solutions. With over 10 years in the industry, we expanded our capabilities to offer full support across cybersecurity, cloud services, web design and day-to-day IT support.
Our clients are at the heart of everything we do. We are committed to providing personalised services that deliver real value. Our success is measured by our clients’ success, and we strive to build long-lasting partnerships based on trust, and transparency.
IT Services And Business Technology Support
At Ghost Enterprises we provide cost-effective end-to-end IT services, enabling companies to operate as efficiently, flexibly, and as securely as possible.
We offer a flexible approach to IT consultancy and offer an extensive portfolio of IT services to support businesses. Our IT experts work in partnership with our clients to understand their business requirements and formulate an IT strategy that supports their business today and aligns with their future plans.
Offering Flexible IT Solutions Throughout Essex
Our conception to completion provision guarantees one central service provider for all your IT management and communications needs. From IT strategy, cloud hosting and cybersecurity consultancy through to aftercare and product training.
Contact Ghost Enterprises today to find out how we can help you.
At Ghost Enterprises, we don’t just provide IT services; we forge partnerships. Our team of seasoned experts works tirelessly to understand our partners unique needs, aligning our strategies with their goals to drive tangible results. Whether it’s optimising IT infrastructure, enhancing cybersecurity protocols, or harnessing emerging technologies, we’re committed to elevating the organisation’s we work with to new heights of efficiency and competitiveness.
Our ethos revolves around anticipation, preparation, and execution. We proactively identify potential bottlenecks, vulnerabilities, and opportunities, crafting bespoke solutions that are as dynamic as the digital landscape itself.
We empower the organisations we work with to adapt, thrive, and lead in the digital world. We actively encourage the organisations we work with to embrace new technologies, giving them the training and on-going support that they need to utilise these technologies throughout their organisation.
TESTIMONIALS
Ghost Enterprises Ltd has been key to ensuring our IT requirements are always met. The team is friendly and helpful, and they have always provided us with a great service at competitive prices.
We recently moved from our previous IT supplier to Ghost. We’ve been incredibly impressed by the onboarding process and their work. The team are experts in their field and also made the effort to visit the team as part of the setup.
Ghost Enterprises supports Civicare East with ongoing IT consultancy, in April 2012 Ghost Enterprises supported us with an office move that involved sourcing and purchasing new IT equipment, setting up the new office for all staff without any issues.
Frequently Asked Questions
Do Ghost Enterprises offer 24/7 cover?
We offer 24/7 with our platinum IT support package. Please speak to a member of our team to discuss the best IT support options for your business.
How much will it cost me to join Ghost Enterprises?
We provide bespoke IT solutions to suit all budgets and requirements, a member of our technical team will talk you through the various options available to you.
How do I get started with an IT Services company?
At Ghost Enterprises we prefer the personal approach, you can reach out directly to us via our website contact form, email, or phone. Our IT experts and service desk are based right here in the Essex UK, so if you have any questions about our IT services, or simply just need some guidance on where to start, then reach out to a member of our team and they’ll guide you through our process. You can also visit our ‘how we work‘ page for more details on our onboarding process.
How much will it cost me to join Ghost Enterprises?
We provide bespoke IT solutions to suit all budgets and requirements, a member of our technical team will talk you through the various options available to you.
How long do IT solutions contracts with Ghost Enterprises last?
We support our clients with a minimum of a 12-month contract, however greater savings can be achieved over a longer contract period.
What is the lead time to move support to Ghost Enterprises?
This varies depending on the scope of work needed, each client will have a different onboarding process, our team will work closely with key members of your organisation to roll out an IT strategy that works for you and your timeline.
We’re not based in Essex – will you still work with us?
Absolutely, we work with many clients across Essex, Ipswich, Cambridge, Colchester and all across UK.
What happens if support can't resolve my problem remotely, will someone come out?
We do offer onsite assistance with a number of our IT packages, if remote response isn’t covered within your package we can offer this for an additional cost.
How long will I wait for a call back?
We’re proud of our SLA times and resolve 88% of tickets on first contact. Our IT desk is in operation from 8am-6pm once your ticket has been logged your ticket will be allocated to a suitable engineer. We aim to make contact with our clients within 30 minutes.
