At Ghost Enterprises, we’re committed to supporting our clients around the clock, not just during standard business hours. Our 24/7 support service guarantees that you can always reach our IT professionals through a dedicated emergency line, no matter your location or what you’re doing.
24/7 IT Support
At Ghost Enterprises, we aim to support our clients at any time, not just during regular business hours. Our 24/7 support gives businesses that require 24/7 IT support the assurance that whenever you need us, we’ll be there.
24/7 IT support provides round-the-clock assistance to ensure your technology systems run smoothly at all times. Whether it’s resolving technical issues, managing network downtime, or offering expert guidance, this service guarantees that help is always available whenever you need it, minimising disruptions and keeping your business operations seamless.
24/7 emergency support can be applied company-wide or to select individuals and department heads. Our service flexibility allows us to create a bespoke support package built around your individual business requirements.
Frequently Asked Questions
What is provided With 24/7 IT support?
24/7 IT support offers continuous assistance to ensure your technology systems operate efficiently at all times. From troubleshooting technical problems to managing network outages and providing expert advice, this service ensures help is available whenever needed, minimising disruptions and maintaining seamless business operations.
Do I need 24/7 IT support?
At Ghost Enterprises our standard hours of support are between 8am & 5pm Monday to Friday and this support suits the vast majority of businesses. However, some of the organisations we work with operate outside of the standard 9-5 and require more accessible support 24 hours a day, that’s why we’ve designed our 24/7 support service.
Only a few people in our business require 24/7 support, is that possible?
Yes, you can appoint key members of your team who will be able to access 24/7 contracted support. This can work well for business leaders or for those who travel frequently or work in different time zones.